We at Smartro Co., Ltd. (“we”) have adopted these Guidelines to protect customers’ personal information, their rights, and interests and handle customers’ complaints about the way we deal with their personal information under Article 27-2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
We collect the following personal information for purposes associated with membership subscription, business consultation, and service provision.
We use personal information collected by us for the following purposes. No information provided by users is used for any purposes other than what is stated in the following. If there is a change in the stated purpose, we will obtain users’ consent in advance.
We destroy personal information upon attaining the purpose of collecting and using it, provided that we retain information on members during a period stated in the following as required under relevant laws.
We make it a rule to handle customers’ personal information within the scope stated in Purpose of collecting and using personal information. We do not disclose or provide customers’ personal information to a third party without customers’ prior consent, except in the following occasions.
We provide personal information on customers subscribing to or using specifically combined or affiliated service and customers giving us a separate consent to disclosure or provision as follows.
Provided to | Purpose of Using Personal Information | Personal Information Items Provided | Period of Possession/Use | How Personal Information is Destroyed Upon Contract Termination |
---|---|---|---|---|
BC Card | Attracting BC TOP affiliated stores | Affiliated stores’ names, their representatives’ names, business registration numbers, affiliated stores’ numbers, affiliated stores’ addresses, phone numbers | Retaining for two months after attracting affiliated stores(for account settlement); destruction of personal information upon customer’s refusal to consent to our retention |
|
NH Nonghyup Card | Attracting NH Cheum Shop affiliated stores | Affiliated stores’ names, their representatives’ names, business registration numbers, affiliated stores’ numbers, affiliated stores’ addresses, phone numbers, card fees | Retaining for two months after attracting affiliated stores |
|
Alba Co., Kr | Provided to membership subscribers for public notice registration and search for talented individuals | Affiliated stores’ names, addresses, business registration numbers, their representatives’ names, cell phone numbers |
We destroy personal information upon attaining the purpose of collecting and using it, provided that we retain information on members during a period stated in the following as required under relevant laws.
|
Permanent deletion of relevant information from stored data |
Lotte Rental | Provided to those applying for rental service | Affiliated stores’ names, business registration numbers, their representatives’ names, cell phone numbers | ||
Albain | Provided to those applying for public notice registration service | SALT ID, store names/addresses, their representatives’ names, contact numbers, e-mail addresses | ||
Daidong Industrial Systems | Provided to those applying for CCTV service | Affiliated stores’ names, their representatives’ names, contact numbers, addresses, e-mail | ||
KT Music | Provided to those using KT music service | SALT ID, affiliated stores’ names, their representatives’ names, business registration numbers, e-mail | ||
Korea Information Evaluation Association | Confirmation of affiliated stores’ names for provision of service related to consulting and loans for small business | Affiliated stores’ names, their representatives’ names, phone numbers, cell phone numbers | ||
Korean Federation of Savings Banks | Provided to those applying for consulting service | Affiliated stores’ names, their representatives’ names, contact numbers, addresses, business registration numbers | ||
MEATBOX | Provided to membership subscribers for using MEATBOX (foodstuff distribution) service | Affiliated stores’ names, business registration numbers, cell phone numbers | ||
BC Card | Provided to those applying for BC Card-based service | Affiliated stores’ names, business registration numbers |
* As for Lotte Rental, Korean Federation of Savings Banks, Alba Co., Kr, and Albain, we only provide SALT service subscriber information
* As for Double Save, we only provide information entrusted by BC Card
We entrust personal information handling to another business for customers’ convenience and proper management of the business such as service contracts, provision of after sales service and ancillary business. We make the trustee observe personal information protection-related laws and not provide personal information to third parties, with the relevant contracts electronically maintained in good order. We will keep customers informed of any change in the trustee business through public notices and these Guidelines.
Trustee | Content of Business Entrusted |
---|---|
Tongin Safe Warehouse | Keeping sales receipts |
LGCNS | Keeping sales receipts |
ACE Information & Communications and 982 other businesses | Integrated management for service provision; service-related consulting; handling new subscriptions, transfer of subscriptions, and cancellation of subscriptions ; other additional goods-related services; new goods; or our service and goods combined/affiliated with service provided by our affiliated businesses and subcontractors; or customer retention; obtaining customers’ consent to our provision of personal information to affiliated businesses; other marketing activities for customers; customer management. |
We destroy personal information as follows upon attaining the purpose of collecting and using it.
Users and legal agents registered with us may access or revise personal information on the subject of information at any time. If they do not consent to the way we handle personal information, they may ask for withdrawal of subscription (or membership). In such case, it may be difficult for them to partially or wholly use the service.
If they wish to access or revise their personal information, they may do so within ten days by contacting our personal information management personnel in writing, by phone or by e-mail.
When a user has asked for correction of an error in his/her personal information, we will stop using or providing the information until the correction of the error is completed.
When we have provided incorrect personal information to third parties, we will immediately inform the third parties of the fact.
The personal information withdrawn or deleted by the request of the user or legal agent will be handled as per the Period for retaining and using personal information and will not be allowed to be accessed or used for any other purpose.
※ We do not provide service to children less than 14 years of age.
We use “cookies” to store and call users’ personal information from time to time. Cookies are a small amount of information transmitted by a website to users’ computer browser (Internet Explorer and the like). When users connect to our website, our website reads cookies information in the users’ browser and finds additional information on them and enables us to provide service without taking separate steps. Users have the right to reject our installation of cookies.
By setting an option in [Tools] > [Internet Options] > [Personal Information] tab on the upper part of the web browser, users may accept all cookies that we install, confirm each cookie to be saved or fully reject our use of any cookies. If you reject our use of cookies, it may be difficult for them to partially or wholly use our service.
We take technological and management-related protection measures as follows to ensure the safety of users’ personal information, i.e. to prevent loss, theft, leakage, alternation or damage of the personal information
Our personal information manager and employees stated in the following strive to protect customers’ personal information and handle their personal information-related complaints. Users may contact us to discuss their complaints about the way their personal information is handled by us in their use of our service. We will remain responsive to their complaints.
You may contact one of the following outside agencies to discuss your complaint about the way your personal information is handled by us.
In the event of a change (including addition, deletion or revision) in these Guidelines, we will post a relevant public notice at least seven days in advance or at least a month in advance in the event of a change that may affect users’ important rights such as collection and use of personal information or its provision to third parties.